Computer help for humans

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About Me

My name is Michael Gilbert, and I've been involved with the computer industry since the early 1980s. One thing that was always apparent was that people who know stuff don't understand that most people don't have their knowledge. The amount of jargon is quite horrible.

My goal is to help normal people get the most out of their technology, starting by clearing away the layers of waffle and making sense of what you actually need to know.

I'm based in Bishops Lydeard, near Taunton in Somerset UK, and support home users in Taunton and its environs. If you need my services further afield, contact me about travel costs or remote access using RealVNC.

What I do

Home visits

I'll come to your place and look at the problem. Generally, it can be sorted fairly easily. The charge is £30 per hour, and most problems can be resolved in that time. As I work within easy reach of home, I don't charge extra for travel, just for the time on site.

Off site repair

If it's more complex – recovering data from a crashed computer, for instance – it's easier for me to take the machine away. That way, I can do other things while tedious computer things are happening, so the bill doesn't rack up to horrible levels.

Contact Me

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