Slow computers are a nightmare. Often, there's a simple solution
If you've got a new tablet or computer, setting it up can be a complicated and tedious process.
Viruses, malware, hackers, phishing, ransomware... it's easy to get caught out.
My name is Michael Gilbert, and I've been involved with the computer industry since the early 1980s. One thing that was always apparent was that people who know stuff don't understand that most people don't have their knowledge. The amount of jargon is quite horrible.
My goal is to help normal people get the most out of their technology, starting by clearing away the layers of waffle and making sense of what you actually need to know.
I'm based in Bishops Lydeard, near Taunton in Somerset UK, and support home users in Taunton and its environs. If you need my services further afield, contact me about travel costs or remote access using RealVNC.